Privacy Policy

1. Introduction

This Privacy Policy describes how tk972 ("we", "our", "us") collects, processes, uses, and stores personal information provided by users of the tk972 platform available at https://tk972.pro. We are committed to protecting the privacy and security of all players who access our online casino, sports betting, and related services.

By accessing or using the tk972 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this policy, please discontinue use of the platform immediately. This policy applies to all users based in Bangladesh and internationally.

2. Information We Collect

When you register and use the tk972 platform, we may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and a copy of a government-issued ID for age and identity verification purposes.
• Contact details: email address, mobile phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, or other divisions).
• Financial information: payment method details including mobile banking accounts (bKash, Nagad, Rocket, Upay), transaction records, deposit and withdrawal history.
• Technical data: IP address, device type, operating system, browser type, session duration, pages visited, and login timestamps.
• Behavioural data: game preferences, betting patterns, bonus usage, and in-platform activity logs used to personalise and improve your experience.

3. How We Use Your Information

tk972 uses the personal data collected solely for legitimate operational and legal purposes. Specifically, your data is used to:

• Create and manage your player account, verify your identity, and confirm your eligibility to use the platform (players must be 21 years or older).
• Process financial transactions including deposits via bKash, Nagad, Rocket, and Upay, as well as withdrawals to your nominated account.
• Provide customer support and respond to your queries, complaints, and service requests in a timely and effective manner.
• Comply with legal and regulatory obligations, conduct fraud and money laundering prevention checks, and uphold responsible gaming standards.

4. Cookies and Tracking Technologies

tk972 uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, and analyse usage patterns. Cookies are small text files stored on your device when you visit the site.

Essential Cookies

These are required for the platform to function correctly. They manage login sessions, security tokens, and navigation preferences. Without essential cookies, certain features of the tk972 platform will not work as intended.

Analytical Cookies

We use analytical cookies to understand how users interact with the platform — which pages are most visited, how long users engage with various game categories, and how the platform can be improved. This data is aggregated and does not personally identify you.

Managing Cookies

You may adjust your browser settings to refuse or delete cookies at any time. Please be aware that disabling cookies may affect the functionality and personalised experience of the tk972 platform. Refer to your browser's help documentation for instructions on managing cookies.

5. Data Sharing and Third Parties

tk972 does not sell, rent, or trade your personal data to third parties. We may, however, share necessary information with trusted service providers under strict contractual obligations who assist us in operating the platform. These include:

• Payment processors and mobile banking facilitators (including bKash, Nagad, Rocket, Upay integrations) who handle transaction processing on our behalf.
• Identity verification providers who confirm the age and identity of players to comply with responsible gaming and fraud-prevention requirements.
• Game technology providers such as Pragmatic Play, Evolution Gaming, Spribe, and other licensed studios whose games are offered on the tk972 platform.
• Law enforcement and regulatory authorities where required by applicable law, court order, or legal process, including anti-money laundering compliance checks.

6. Data Security

tk972 implements robust technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes SSL encryption across all data transmissions, secure server environments, and regular security audits. While we employ best-practice protections, no online platform can guarantee absolute security.

You are responsible for maintaining the confidentiality of your tk972 account credentials. Do not share your username or password with any third party. If you suspect that your account has been compromised, contact our support team immediately at [email protected].

7. Your Rights as a User

tk972 respects your rights over your personal data. As a registered user, you are entitled to:

• Right of access: request a copy of the personal data tk972 holds about you.
• Right to rectification: ask us to correct any inaccurate or incomplete data we hold on your account.
• Right to erasure: under certain circumstances, request that we delete your personal data, subject to legal retention obligations.
• Right to object: object to the processing of your data for marketing or profiling purposes at any time.

8. Data Retention

tk972 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Account data is typically retained for the lifetime of your active account and for a defined period after account closure to satisfy legal, financial reporting, and fraud-prevention obligations.

If you request deletion of your account, we will process your request in accordance with our internal data management procedures. Certain records may be retained where legally required. For queries regarding your data and its retention, please email [email protected].

9. Children and Age Restriction

tk972 is strictly an adults-only platform. Our services are not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a minor has provided us with personal information, we will delete that data promptly. Parents and guardians are encouraged to use appropriate parental control tools to prevent access by underage individuals. If you believe a minor has registered on the tk972 platform, please contact us immediately.

10. Changes to This Privacy Policy

tk972 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When changes are made, we will:

• Update the "Last updated" date at the top of this page to reflect when the revision was made.
• Where changes are material, notify registered users via the email address associated with their tk972 account.
• Post a prominent notice on the tk972 platform homepage informing users of significant updates.
• Continued use of the tk972 platform following any changes to this Privacy Policy constitutes your acceptance of those changes.
• We recommend reviewing this Privacy Policy periodically to stay informed about how tk972 protects your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how tk972 handles your personal data, our dedicated support team is available to assist you. We aim to respond to all privacy-related enquiries within 5 business days.

To exercise any of your rights under this Privacy Policy, or to report a suspected data breach or privacy concern, please contact us by email at: [email protected]. Our support team operates on Bangladesh Standard Time (BST, UTC+6) and is available to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all across Bangladesh.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws applicable to the operation of the tk972 platform. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the relevant competent authorities.

By continuing to use the tk972 platform, you confirm that you have read, understood, and agreed to this Privacy Policy in its entirety. For related legal documents, please review our Terms & Conditions and Responsible Gaming policy.

13. Responsible Gaming and Privacy

tk972 is committed to promoting responsible gaming across Bangladesh. As part ofour responsible gaming commitments, we may use personal data to monitor gameplay patterns and identify potential problem gambling behaviours. This information is used to provide proactive support, enforce deposit limits, apply self-exclusion measures, or restrict access where necessary to protect a player's wellbeing.

Any data collected for responsible gaming purposes is handled with the highest level of confidentiality and is not used for commercial marketing. If you feel that your gambling is becoming a problem, please visit our Responsible Gaming page or contact our support team at [email protected] for immediate, confidential assistance. 21+ only.